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Knowledgebase
DigiGifts > DigiGifts Helpdesk > Knowledgebase

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Knowledgebase is a categorised collection of answers to frequently asked questions (FAQ). You can read through existing articles in the knowledgebase or submit your own question.  

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DVD Frequently Asked Questions
How many people can star in a DVD?
How long will it take before I receive my order?
What age are the cartoons most appropriate?
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Novel Frequently Asked Questions
How long are the novels?
When do I personalise my novel?
How 'steamy' are the love scenes in the romantic novels?
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Shipping and Delivery
How long will it take before I receive my order?
Christmas Delivery Cut Off Dates
How much will delivery cost?
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General Product Questions
Can I use images other than a photographs?
Can you help with my design?
Is there a minimum quantity I must purchase?
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Photobook Questions
What is the difference between a page and a leaf?
What is a Frosted Fly Page?
What resolution should my photos or layouts be?
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Canvas Questions
Do you have a gallery or somewhere I can see examples of the canvas?
Do you do any more sizes?
My image is not in a digital format. What do I do?
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Website & Shopping Cart Questions
How does the shopping cart work?
Can I place an order and arrange for it to be sent to another address?
I can't find an answer to what I need, can I call you for assistance?
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Placemats and Coasters
Can multiple images be printed across a set of placemats or coasters?
Can one or more images be printed on a single placemat or coaster?
 

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